Install RidgeSync on your phone
How to add RidgeSync to your phone’s home screen on iPhone or Android, and what still works on a roof with no signal — jobs you opened, and photos.
- 1
Open the CRM on your phone
Sign in and go to any screen under /app. A card appears at the bottom headed “Install RidgeSync.”
- 2
Android or Chrome
The card reads “Add it to your phone like an app.” Tap “Install app.” It installs to your home screen and opens full-screen, with no browser bar.
- 3
iPhone
The card reads “Tap Share, then ‘Add to Home Screen.’” There is no install button on iOS — iOS only offers the Share sheet. Do that once and RidgeSync behaves like any other app.
- 4
Working with no signal
Screens you have already opened stay readable. Open something that was never loaded and you get “No signal” — “This page hasn't been saved on this phone yet. Jobs you've opened — or that were loaded while you had signal — will still open from the pipeline.”
- Photos you take with no signal are held on the phone and upload themselves once you're back in coverage — the photo card tells you how many are waiting.
- When you go offline the app shows a banner: “No signal — showing the last copy saved on this phone. Changes you make will wait until you are back online.”
- On iPhone you must add it to the home screen BEFORE push notifications will work.
- Dismissed the card by accident? It does not come back on that phone — install from your browser’s own menu instead.
Still stuck? Ask the Ask RidgeSync assistant in the bottom-right, or email our support team.