Set your Google review and Business Profile links
Where to find your Google review link and your Business Profile link, which box each goes in on Settings, and what breaks if you leave them blank.
- 1
Open Settings
Go to Settings. The two Google boxes sit at the bottom of the company details form, under Brand color.
- 2
Google review link
In your Google Business Profile choose “Get more reviews” and copy the short link it gives you — it looks like https://g.page/r/…/review. Paste it into “Google review link.”
- 3
Google Business Profile link
In your Business Profile use Share → Copy link. It looks like https://maps.app.goo.gl/… or https://maps.google.com/?cid=… Paste it into “Google Business Profile link.” This is not the review link.
- 4
Save
Click “Save.” Both take effect straight away.
- The review link is what the close-out flow texts or emails the customer. Without it, “Complete & send review request” is disabled and you see “Add your Google review link in Settings to enable review requests.”
- The Business Profile link ties your site to your Google listing, which is what puts the call button on your search result. It does not collect reviews.
Still stuck? Ask the Ask RidgeSync assistant in the bottom-right, or email our support team.