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Bill someone other than the customer

How to send a roofing invoice to a landlord, property manager or spouse instead of the homeowner — still at the job address, with whose roof it was shown.

2 min3 steps
  1. 1

    Open the job

    Jobs → the job → “Job details & customer.”

  2. 2

    Fill in Customer billing

    Under the customer fields there's a “Customer billing” pair — Bill to (name) and Bill to (phone). Leave them blank to bill the customer normally.

  3. 3

    Save

    Any invoice on that customer is now addressed to the billing name and phone instead — still at the job's address, with a small “Job for <customer>” line so it's clear whose roof it was.

Good to know
  • Blank is the normal case. This is for a landlord, a property manager, or a spouse who handles the money.
  • It's set on the CUSTOMER, so it applies to every job for that customer.

Still stuck? Ask the Ask RidgeSync assistant in the bottom-right, or email our support team.